- 1. How do I enrol for a course?
- 2. Is it safe to enrol online?
- 3. Is there another option?
- 4. How will I know my enrolment has been received?
- 5. How long after I send my completed registration form can I start my course?
- 6. I've never studied online before, will I get some Training Tips?
- 7. What happens next?
- 8. How much time must I spend studying each week?
- 9. Can I get help if I need it?
- 10. Are there any tips for online learning that you can give students ?
- 11. English is not my first language, will that matter?
- 12. I don't understand what you mean by skills based "interactive"?
- 13. How do the assessments work?
1. How do I enrol for a course?
You enrol for a course by clicking on the "Enrol Now" or "Enrol Online Now" buttons next to the course you wish to enrol in. This will take you to a secure payments area hosted by PayPal, the industry leader in payment processing, where you enter your details and credit card information.
You will receive a confirmation email of your payment, and within 24 hours you will receive you login details to access your course. If your course has a workbook, this will be posted to you when you enrol.
2. Is it safe to enrol online?
Yes! Your payment is processed securely by Paypal, and Hayton does not keep any of your credit card information on file. Your personal details are kept secure in Hayton's system, and we do not give any of your details to any third parties.
We can also take payment via a faxed authority, please contact us for details.
4. How will I know my enrolment has been received?
You will receive an e-mail confirming payment your payment has been received (this will come from Paypal), and the enrolment will be processed within one business day. You will receive a second email from us with details to access your enrolment.
5. How long after I send my completed registration form can I start my course?
You have access to the online material within 24 hours for most courses, workbooks may take slightly longer to arrive, depending on where you live but you may always start lesson One.
6. I've never studied online before, will I get some Training Tips?
Yes, each course comes with its own online training tips. These are sent to the student after enrolment before the User Number and ID are e-mailed to you. You must confirm you have read these before beginning the course.
We e-mail your User number and password or any codes you need to access the course/s along with some further instructions.
8. How much time must I spend studying each week?
This is totally up to you, but we advise one lesson every 2 or 3 days followed by the applicable workbook lesson. Probably 4 to 5 hours a week will enable you to finish most courses within the designated timeframes.
9. Can I get help if I need it?
Yes, of course. Online help is available and explanations on how to get it come out with the First log in instructions. If you are really stuck you may make an appointment to speak to one of our tutors on our 1 300 numbers.
10. Are there any tips for online learning that you can give students?
Yes! They come out to you by e-mail with your access codes.
11. English is not my first language, will that matter?
If you have studied English at school or university and have a competent knowledge you will be fine. Below that perhaps call and talk to us, we have staff who are English as a Second Language trained who will be able to assess whether the course will suit you. We have students from all around then world, very few have ever had a problem as the courses are really in the universal travel language of easily understood codes.
If you want to work in travel and your English is not of a very high standard, we suggest you take further studies as improved English speaking skills will help you get a job – anywhere in the world.
12. I don't understand what you mean by skills based "interactive"?
The CRS/GDS courses teach you the skill of making airline seat reservations, the course explains what is done and then you actually practice doing it. You use industry airline, city and airport codes and learn to make and read international air itineraries just the way travel industry professionals do.
13. How do the assessments work?
The major part of the assessment process is done online and marked immediately giving you immediate feedback, some courses also have workbooks which are completed and then sent in to the college for review prior to the final assessment. Some courses have an assignment which must be completed prior to certificate issuance. Each student is advised of assessment procedures on registration and again prior to the final assessment.